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Red Light Safety Camera Program

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Red-Light Safety Camera Program Overview

In an effort to make our roads safer, the City of Greenville implemented a red-light safety camera program on October 15, 2017. The goal of this program is to increase traffic safety in the city by reducing red-light running violations, collisions and injuries without impacting City funds.red-light

Red-light running is a serious safety issue with red-light running crashes resulting in hundreds of people killed each year in the United States. According to the most recent data from the United States Department of Transportation, there were 771 fatalities resulting from red-light running in 2015 and thousands of other collisions as a result of motorists failing to stop at red lights.

Statistics show that red-light safety camera programs have reduced the number of collisions and injuries associated with red-light running crashes. Locations of the red-light cameras in Greenville were determined after an analysis of the most common intersections for red-light running violations and collisions. By placing the cameras at these intersections, the City hopes to save lives and reduce the risk of injury for all motorists, pedestrians and cyclists..

What is a red-light running violation?

A red-light running violation occurs when a motorist enters an intersection after the traffic signal has turned red. Motorists already in the intersection when then signal changes to red, such as those waiting to turn, are not considered red-light violators.

How do the red-light safety cameras work?red-light-cameras

The red-light safety camera program is designed to reduce the number of red-light running violations by capturing evidence of vehicles whose drivers violate the law. The cameras operate independent of the traffic signal itself.
  • Sensors placed near the signal light, without direct connection to the signal timing mechanism, detect when the light turns red.
  • The system then activates when motion is detected just prior to the stop line AFTER the traffic signal has turned red. The cameras capture two images of an alleged violation from the rear of the vehicle.
  • The first image shows the vehicle at the white stop bar and the illuminated red light.
  • The second image shows the violator in the middle of the intersection with the red light illuminated.
  • The license plate image is a close-up from one of the images captured.
  • Data, including the time, date, and duration of the yellow and red lights, is recorded.
  • Cameras also record a 12-second digital video of the violation, including six seconds prior to and six seconds after running the red light.
  • NOTE: The red light enforcement equipment does not control or have the ability to change the timing of traffic signals or the length of the yellow light.


How much does this program cost the City and taxpayers?

Nothing. The red-light safety camera program is set up to be fully funded through the fines paid by red-light runners. Taxpayers are not being asked to pay for the system. Proceeds from the ticket fines will go to Pitt County Schools. It is worth noting that the estimated cost to each community for a single traffic fatality is estimated to be in the millions, according to the Federal Highway Administration. However, as driver behavior changes and the number of crashes decrease, the City and taxpayers could see a reduction in emergency and other expenses.

Where are the red-light safety cameras located?

Following an analysis of red-light running violations and collisions, the City of Greenville identified five intersections for the red-light safety cameras. They include:

  • Charles Boulevard and 14th Street
  • Charles Boulevard and Fire Tower Road
  • Arlington Boulevard and Fire Tower Road
  • Arlington Boulevard and Greenville Boulevard
  • Arlington Boulevard and South Memorial Drive

Do red-light cameras violate my constitutional rights?

No. In fact, there have been several court rulings in support of road safety cameras. To learn more about these, take a look at this Constitutionality of Red-Light Cameras document.

What to do if you receive a Notice of Violation

Why did I receive a Notice of Violation?

Based upon the images captured by the automated system, your vehicle was determined to have committed a red-light violation. As the vehicle owner, the Notice of Violation is mailed to you.

Will I get points on my drivers license?

No. This is a civil infraction.

How much is the fine?

The fine is $100. This is a civil infraction, and it is not reported to any insurance agencies.

What are my options?Fine Info

  • Pay online
    Log on to www.violationinfo.com by entering your Notice number and PIN number shown in the red box on the front right of your Notice. Click the Pay button. There is a service/convenience fee of $1.76 that will be assessed at the time of payment.
  • Pay by mail
    Mail your check or money order, payable to the City of Greenville, address located on the Notice of Violation, in the enclosed envelope along with the coupon printed at the bottom of the Notice. Write the Notice number and the license plate number on your check or money order. Do not mail cash.
  • Pay by phone
    Call toll free 1-866-790-4111 between the hours of 8:00 AM to 5:00 PM, Monday through Friday. There is a service/convenience fee of $1.76 that will be assessed at the time of payment.
  • Walk-in

    Pay at the Greenville Police Department South Zone Substation located at 728 SW Greenville Boulevard, Suite 109, (Credit and Debit cards only).  Cash payments must be brought to City hall located at 200 West 5th St. during normal business hours.

When is my payment due?

There is a 30 day window to pay your ticket. The due date is listed on the front of the Notice. The payment coupon will also have the due date listed. A $100 late fee will apply for payments not received by the due date. This late fee is set by state law. When mailing in a payment, allow 10 days in order to be received in a timely manner.

How do I know that these violations are valid?

Images of your vehicle were captured and recorded by cameras. You can review your images and video of the actual occurrence online at www.violationinfo.com. You will need your Notice # and PIN printed on the front of the red light citation inside the red box. If you do not have internet access, you may view your video and images at any public library, or you can visit the South Zone Substation, located at 728 SW Greenville Boulevard, Suite 109.

What company provides the Road Safety Program in the City?

The City of Greenville has contracted with American Traffic Solutions, Inc. (ATS) which provides more than 300 communities across North America with red-light and speed safety camera programs. More information about ATS is available at www.atsol.com.

How can I appeal my ticket or transfer liability to another person?

You may contest the imposition of this civil penalty by signing and mailing the hearing request form located on the back of your citation. Your request must be received by the due date stated on the front of your notice. Upon receipt, you will be notified of the date, time and location of your hearing. If your request for a hearing is received after the due date, your request for a hearing will be denied. In addition, late fees may be applied if the payment is not received by the due date.

If the basis of your contest is one of the affirmative defenses outlined in the Greenville City Code Section 10-2-283, you may complete an Affadavit of Non-Responsibility and attach supporting documentation. Your affidavit and supporting documentation will be reviewed and will result in either dismissal of this violation or scheduling of an administrative hearing. You will be notified in writing of any action taken.

You may download an affidavit of Non-Responsibility at www.Violationinfo.com. You will need your Citation # and PIN printed on the front of the notice to download the Affidavit. If you cannot download the form, you should contact Customer Service and a form will be mailed to you. The Affidavit must be completed, signed, and mailed, with all supporting documentation, to the City of Greenville, NC c/o Red Light Safety Camera Program, 728 SW Greenville Boulevard, Suite 109, Greenville, NC 27834.


If you have any questions, please contact Customer Service toll free at 1-866-790-4111 from 8:30 AM - 5:00 PM EST.

Or email respectthered@greenvillenc.gov