Where can I park if I am disabled and work downtown?
The individual can use their handicapped placard to park in a 2-hour parking zone with No Restriction to the time limits. The handicap placard must be displayed to comply with this provision. This restriction also applies to the handicap spaces-No Time Restrictions with displayed placard.
What is the process if I receive a ticket and my vehicle was towed?
The Parking Ticket cannot be appealed through the normal process if a towing has occurred. The Offender will have to appeal the towing at the Pitt County Magistrate's Office. If the Magistrate rule in favor of the offender, contact Code Enforcement at 252.329.4237 to complete the appeals process.
What are your business hours?
Our business hours are Monday - Friday, 8 am - 5 pm. We are located on the first floor of City Hall, 200 West 5th Street, Greenville, NC 27834.
What should I do if I think my vehicle has been towed?
Call the Greenville Police Department at 252.329.4315 immediately. They will be able to inform you if your vehicle has been towed. You must first come to the Police Department before you can claim your car at the tow yard unless your vehicle was towed by a private contractor, from a private property.
What types of payment do you accept?
We accept cash, check, Master Card, American Express and Visa.
Is it legal for residents to paint curbs?
City maintenance crews must do all curb painting. It is illegal for residents to paint anything within the public right-of-way. To request repainting of a faded curb, submit a Street Division Service Request. To request new curb painting, contact Traffic Engineering at 252.329.4522 or submit a request through City Compass.
How do I appeal a parking citation?
To contest a charge: appeal forms are available on this site, Financial Services Department or the Greenville Police Department. Citations for incidents involving the towing of a vehicle cannot utilize this procedure. If your vehicle has been towed, you are required to request a tow hearing at the Pitt County Magistrate's Office located at 124 New Hope Road Greenville, NC 27834. AN APPEAL MUST BE FILED WITHIN 72 HOURS OF THE ISSUANCE OF THE CITATION. All fees will be stayed as-is during the appeal period. Click here for more information and instructions to appeal online.
What is the maximum length of time I can park my vehicle on the street without moving it?
Vehicles cannot be parked or stored on a public street for long periods of time. Storage of a vehicle is considered to be a vehicle in excess of 72 hours without being moved. Vehicles stored longer than 72 hours are subject to being towed or cited.
How close to the curb must I be to park legally?
All vehicles parking parallel to the curb must park within 12 inches.
What telephone number do I call to report illegal parking?
To report illegal parking in your neighborhood, please call 252.329.4315.
Where can I purchase an E-Tag parking decal?
E-Tag parking decals can be purchased on the first floor of City Hall, 200 West 5th Street. For more information, call 252.329.4448.
Who should I contact about leasing space in the Parking Deck?
Contact the Collections Division in City Hall at 200 West 5th Street, Greenville or (252) 329-4448.
I received a ticket for parking in a handicap space and I have a valid handicap placard. What should I do?
Mail the ticket, with a copy of your placard and /or the registration card, to the City of Greenville - Collections Division, P.O. Box 7207, Greenville, NC 27835-7207.
The parking meter did not register time and my vehicle was ticketed. Who can help me with this?
Contact the Collections Division Office at (252) 329-4448. A work order will be submitted to determine if there is a defect in the meter.
I received a notice of parking fines I have already paid, what should I do?
Contact the Collections Division Office at (252) 329-4448.
I received a notice but I've already put my payment in the payment box?
The payment box is emptied on a daily basis. If you put your payment in the payment box and have received a notice, contact the Collections Division at (252) 329-4448 for assistance.
What if someone else was driving my vehicle and received a parking ticket?
Because you are the registered tag owner, you are responsible for parking tickets issued to your vehicle, regardless of whom you gave permission to drive your vehicle. You, the registered tag owner are responsible for paying all parking fines issued to your vehicle.
What should I do if I misplaced my parking ticket?
Contact the Collections Division at (252) 329-4448 with your license tag number or your name for retrieval of your ticket information.
How much is the late payment penalty for my parking ticket?
If the face amount of your ticket is: ($5.00)
The penalty is $5.00 after the 10th and 30th days: Maximum payment $15.00
If the face amount of your ticket is: ($15.00)
The penalty is $5.00 after the 10th and 30th days: Maximum payment: $25.00
If the face amount of your ticket is: ($20.00)
The penalty is $15.00 after the 10th and 30th days: Maximum payment $50.00
If the face amount of your ticket is: ($50.00)
The penalty is $15.00 after the 10th and 30th days: Maximum payment $80.00
If the face amount of your ticket is: ($100.00)
The penalty is $50.00 after the 10th, 30th and 60th days: Maximum payment $250.00
