Report a Taxicab

If you believe a taxicab company or drive has acted inappropriately, please contact us so that we can investigate at (252) 329-4455 or contact us online by completing the online complaint form

Taxicab Regulations

City of Greenville regulates taxicab companies, Vehicles for hire, vehicle owners, and drivers. Permission to operate taxicab service in the City of Greenville is approved by the Taxicab Inspector. City of Greenville enforces adopted regulations to ensure that vehicles are safe and that service levels are professional. This includes confirming that drivers are licensed and vehicles insured, testing drivers, and performing safety inspections on vehicles and the City Council also establish taxi rates paid by customers.

Taxi Inspector investigates alleged wrongdoing by drivers and recommends discipline for action to the Chief of Police. Sustained wrongdoing can result in revocation of the company's franchise and/or driver's permit to operate a taxicab in the city.

To apply for a taxicab permit click here. 

Application instructions can be found here.

Please review the Taxicab Permit Checklist before submitting your application.

City of Greenville Taxicab Review and Performance Report

Taxi Inspector and Greenville Police Officers also investigate taxicabs operating illegally in the city.

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