North Carolina Governor Roy Cooper has issued a Safer at Home Order moving the State into Phase 2 of the reopening process on May 22. For more information about the Order and other updates on the latest impacts to City services, programs, and operations, click HERE.

For the latest updates from the Pitt County Health Department, click HERE.

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COVID-19 Updates & Resources

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The State of North Carolina is in Phase 2 of the reopening process. To view a copy of Governor Roy Cooper's Executive Order, click here. To view a list of Frequently Asked Questions about the Order, click here.

Here is a breakdown of the Safer at Home Order:

• Vulnerable populations are encouraged to stay at home.

• Restaurants can open for indoor dining at 50% capacity with social distancing and increased safety and cleaning protocols.

• Indoor gatherings are limited to no more than 10 people and outdoor gatherings are limited to 25 people.

• Personal care services, grooming, and tattoo businesses may open at 50% capacity with social   distancing guidelines and limits on people in waiting areas.

• Swimming pools can open at 50% capacity.

• Bars, gyms, fitness centers, theaters, playgrounds, bowling alleys, skating rinks, museums, exercise facilities, gaming establishments, and night clubs are to remain closed.

Testing Site

A COVID-19 drive-thru testing site is now open Mondays, Wednesdays and Fridays weekly from 7:00 a.m. to 9:00 a.m. in the parking lot of the Walmart store located at 210 Greenville Blvd. SW, Greenville, NC  27834. The site is supported by Walmart, eTrueNorth and state and local officials to test those who are exhibiting symptoms of COVID-19 and all health care providers and first responders, whether or not they are exhibiting symptoms.

Those eligible for testing can sign up for an appointment via eTrueNorth at There is no out-of-pocket cost to the individual.

Details on the Greenville COVID-19 testing site:

  • The site is open 7:00 a.m. to 9:00 a.m. Mondays, Wednesdays and Fridays, each week, weather permitting,
  • The site will test anyone who may be exhibiting symptoms of the virus. In addition, testing is available to all health care providers and first responders, whether or not they are exhibiting symptoms.
  • Appointments will be made through eTrueNorth’s online portal at, which will screen individuals to ensure they meet CDC eligibility for testing.
  • For questions regarding testing, call 1-800-635-8611.
  • Those being tested will need to wear a mask and stay in their cars for verification of eligibility criteria, ID check and self-administered test. For the safety of all those on-site, the test site is not available to those who walk up.
  • The site will use a self-administered nasal swab test that will allow those being tested to swab their own nose onsite while in their vehicles, observed by a trained medical volunteer to ensure the sample is taken correctly, and then dropped in the sealed sample into a container on their way out of the drive-through site.
  • eTrueNorth will handle processing test samples and communicating results to those tested and applicable Departments of Health.
  • The site will be staffed by volunteers, including Walmart healthcare professionals and eTrueNorth team members.
  • Please note, testing is not available inside Walmart stores.

While individuals who are tested are awaiting results, please follow CDC guidelines and take steps to help prevent the virus from spreading to people in your home and community.

City of Greenville Services

The City of Greenville is continuing to maintain City services to the best extent possible. In an effort to limit the impact of the COVID-19 virus in the community, however, the City has closed some of its facilities to the public until further notice.

Members of the public are asked to conduct business with the City of Greenville online or by phone at one of the numbers listed below.

Examples of services that can be conducted online include payments, parking permit requests, building, electrical, mechanical, and plumbing permit applications, employment applications, and building inspection requests. Additionally, residents can submit work requests for issues such as street light repairs, potholes, or missed trash pick-ups by using the City Compass tool.

Below is a list of helpful phone numbers for those seeking to contact City staff.

  • Citizen Action Line: (252) 329-2489
  • City Attorney's Office: (252) 329-4426
  • City Clerk's Office (252) 329-4421
  • City Manager's Office (252) 329-4432
  • Engineering (252) 329-4467
  • Financial Services (252) 329-4444
  • Fire/Rescue Non-emergency (252) 329-4390
  • Information Technology (252) 329-4068
  • Human Resources (252) 329-4492
  • Planning and Development Services (252) 329-4504
  • Police Non-emergency (252) 329-4315
  • Public Information (252) 329-4131
  • Public Works (252) 329-4522
  • Recreation and Parks (252) 329-4567
*In the case of an emergency, please dial 9-1-1.

The following changes have also been made to City services, programs, and meetings:

Trash and Recycling

The City has temporarily suspended the collection of recycling at multi-family collection centers. This applies to apartment/townhouse/condo complexes, and any place that has a group of carts into which multiple residents place their recyclables.

Suspending this service allows us to mitigate potential exposure to slow the spread of COVID-19, as multi-family recycling center carts are used by many homes within a development. They are a potential point of contamination from home to home or to employees.

Until the City resumes collection, residents are encouraged to use the Pitt County drop-off sites. Locations can be found by visiting If residents decide to throw away their recyclables, the City asks that boxes are broken down and flattened.


  • The City of Greenville has modified transit operations in the following ways:
    • Routes 1, 2, and 3 are suspended until further notice.
    • Route 4 Saturday service is suspended until further notice.
    • Routes 5 and 6 are operating with both time and route alterations.  Hours of service have been modified to Monday - Friday 6:25 a.m. - 5:00 p.m.  Saturday service continues at 9:25 a.m., but now ends at 4:00 p.m.  The buses in operation will continue to be cleaned/sterilized twice daily.
    • Route Alterations:
      • Route 5 - will continue to provide access to various supermarkets while primarily operating along 10th St/Route 33.  This route will not travel south of Moseley Drive.
      • Route 6 - will continue to provide access to the medical facilities and supermarkets.  This route will not travel south of the Mall Drive/Memorial Dr. intersection.
      • All access on or off of the city buses is from the rear doors.  The front doors will open for ADA access only.
      • The transit system has also converted to a fare-free operation to limit the interaction between drivers and riders.
      • Buses are limited to no more than 19 passengers until further notice.
      • Riders of the GREAT transit system are strongly encouraged to wear masks while riding.
      • Riders are required to remain behind the red line on buses (six feet from the driver).

Recreation and Parks Operations

The City of Greenville Recreation and Parks Department will continue to follow the guidelines provided by state and local health officials to help staff determine the status of indoor public facilities, departmental programs and events.  Staff will continue to provide updates as decisions are made. Here are the latest updates:

  • All indoor and outdoor programming has been suspended through May 31. Programming options that adhere to the Governor's Order are under consideration.
  • Shelter rentals allowed for groups of 25 or less beginning June 1.
  • No building rentals allowed until further notice.

The following remain closed at this time:

  • Recreation Centers (Program/camp options under consideration)
  • Playgrounds (including Splashpointe at the Dream Park)
  • Jaycee Park Center for Arts & Crafts
  • Greenville Aquatics & Fitness Center (Pool opening date TBD)
  • Stasovich Nature Center at River Park North

River Park North fishing pier and trails are open for public use from 7:00 a.m. - 7:00 p.m., Monday - Sunday. At this time, the Nature Center remains closed.

The City continues to encourage the use of open spaces and greenways while maintaining the appropriate social distance.

Summer Day Camps 

At this time, summer day camp programming between June 8-July 3 has been cancelled. with a target begin date of July 6.  Summer day camp sessions scheduled between June 8-July 3 are cancelled.

The decision to postpone summer day camps did not come easy, but it is required in order for staff to adapt to the new programming format which will be necessary due to the COVID-19 outbreak.  Staff has been working to develop new safety measures for our full day camps and make sure we effectively train our employees to ensure those measures are met.  If day camps are able to start July 6, each camp will have a lower capacity than our traditional camps and will include new safety measures.  Our top priority is keeping our participants and employees safe.   

Other summer programs (art camps, dance camps, sports camps and tennis camps) which have lower capacity numbers, are still being evaluated and an update will be provided as soon as possible to participants registered in those programs. 

Tennis Courts 

The City of Greenville Recreation and Parks Department has reopened tennis courts for public play.  Guidelines are posted at each facility outlining tips and recommendations for playing tennis safely as outlined by the USTA.  Participants are asked to follow social distancing guidelines when using a tennis court.

Tennis facilities are located at Elm Street Park, Thomas Foreman Park and Evans Park.  Public restrooms in these locations will remain closed.

Should you have questions about any Recreation and Parks Department operations, please email and a member of our staff will get back to you as soon as possible.

Additional City Changes:

  • The following public meetings have been cancelled:
    • Youth Council (May 25)
    • Historic Preservation Commission (May 26)
    • Human Relations Council (May 28)
  • Sheppard Memorial Library is offering curbside pickup. Curbside pickup will be on Tuesdays and Thursdays 10:00 a.m. - 3:00 p.m. Pickups are available at the Carver, East, Main and Winterville branches. Holds may be placed through the library catalog (, by phone (329-4580), and by email ( To accommodate everyone, holds have been limited to 5 items per library card. Once your item is ready for pickup, you will receive an email or phone call informing you that your items are ready for pickup. If you place a hold by phone or email before noon on Mondays, your item will be available for pickup on Tuesdays. If you place a hold by phone or email after noon on Mondays, your item will be available for pickup on Thursdays. Also, if you have library books to return, you may return those in our book drops.

If you have specific questions or concerns related to Coronavirus, visit or call 1-866-462-3821 for more information. In the event of an emergency, please call 9-1-1.

Resources for Youth

Stuck at home? Looking for educational and creative ways to pass the time? Check out these resources related to the City of Greenville:

Business Resources


COVID-19 Information from Across State Government 

Business and Community Guide to Resources for COVID-19 Recovery 

Business Resources from the Greenville-Pitt County Chamber of Commerce

Business Resources from the North Carolina Department of Commerce 

U.S. Small Business Administration Lenders 

Additional Resources

Pitt County Schools

Read ENC Free Resources for At-Home Reading

Helpful COVID-19 Information from the ECU Office of Research

Food Bank of Central and Eastern North Carolina

NC 2-1-1 by United Way of North Carolina (resource for people to call for assistance related to COVID-19)