1

What is your primary interaction with Greenville Fire/Rescue?

What is your primary interaction with Greenville Fire/Rescue?

Resident Living within Greenville City Limits

Owner of a Business within Greenville City Limits

Member of an Organization within Greenville City Limits

2

What is your agency/organization?

 *

What is your agency/organization?

3

What services offered by Greenville Fire/Rescue have you used?

 *

What services offered by Greenville Fire/Rescue have you used?

The Mission Statement for Greenville Fire/Rescue reads: “At Greenville Fire/Rescue, we are a team of compassionate professionals committed to serving the diverse needs of our community through high-quality and timely response to a full range of emergency services, outreach and prevention programs.” Using this Mission Statement, please answer the following question.

4

Greenville Fire/Rescue fulfills their mission.

 *

Greenville Fire/Rescue fulfills their mission.

Never

Rarely

Sometimes

Often

Consistently Excellent

5

I can rely on Greenville Fire/Rescue to serve my needs in any emergency.

 *

I can rely on Greenville Fire/Rescue to serve my needs in any emergency.

Never

Rarely

Sometimes

Often

Consistently Excellent

6

Education programs provided by Greenville Fire/Rescue are interesting and helpful.

 *

Education programs provided by Greenville Fire/Rescue are interesting and helpful.

Never

Rarely

Sometimes

Often

Consistently Excellent

7

Response times to emergency calls by Greenville Fire/Rescue are:

 *

Response times to emergency calls by Greenville Fire/Rescue are:

Totally Unacceptable

Unacceptable

Neutral

Acceptable

Excellent

8

Public trust and reputation of Greenville Fire/Rescue in the community are:

 *

Public trust and reputation of Greenville Fire/Rescue in the community are:

Totally Unacceptable

Unacceptable

Neutral

Acceptable

Excellent

9

My trust/My agency's trust in Greenville Fire/Rescue is:

 *

My trust/My agency's trust in Greenville Fire/Rescue is:

Totally Unacceptable

Unacceptable

Neutral

Acceptable

Excellent

10

Public outreach and prevention programs offered by Greenville Fire/Rescue are:

 *

Public outreach and prevention programs offered by Greenville Fire/Rescue are:

Totally Unacceptable

Unacceptable

Neutral

Acceptable

Excellent

11

Please list 3 to 5 strengths of Greenville Fire/Rescue.

 *

Please list 3 to 5 strengths of Greenville Fire/Rescue.

Please list 3 to 5 strengths of Greenville Fire/Rescue.

Please list 3 to 5 strengths of Greenville Fire/Rescue.

Please list 3 to 5 strengths of Greenville Fire/Rescue.

Please list 3 to 5 strengths of Greenville Fire/Rescue.

Please list 3 to 5 strengths of Greenville Fire/Rescue.

12

Please list 3 to 5 weaknesses of Greenville Fire/Rescue.

 *

Please list 3 to 5 weaknesses of Greenville Fire/Rescue.

Please list 3 to 5 weaknesses of Greenville Fire/Rescue.

Please list 3 to 5 weaknesses of Greenville Fire/Rescue.

Please list 3 to 5 weaknesses of Greenville Fire/Rescue.

Please list 3 to 5 weaknesses of Greenville Fire/Rescue.

Please list 3 to 5 weaknesses of Greenville Fire/Rescue.

13

Please list 3 to 5 opportunities for Greenville Fire/Rescue to improve.

 *

Please list 3 to 5 opportunities for Greenville Fire/Rescue to improve.

Please list 3 to 5 opportunities for Greenville Fire/Rescue to improve.

Please list 3 to 5 opportunities for Greenville Fire/Rescue to improve.

Please list 3 to 5 opportunities for Greenville Fire/Rescue to improve.

Please list 3 to 5 opportunities for Greenville Fire/Rescue to improve.

Please list 3 to 5 opportunities for Greenville Fire/Rescue to improve.

14

Please list 3 to 5 external challenges to the success of Greenville Fire/Rescue.

 *

Please list 3 to 5 external challenges to the success of Greenville Fire/Rescue.

Please list 3 to 5 external challenges to the success of Greenville Fire/Rescue.

Please list 3 to 5 external challenges to the success of Greenville Fire/Rescue.

Please list 3 to 5 external challenges to the success of Greenville Fire/Rescue.

Please list 3 to 5 external challenges to the success of Greenville Fire/Rescue.

Please list 3 to 5 external challenges to the success of Greenville Fire/Rescue.

15

If you could recommend one priority for Greenville Fire/Rescue, what would it be?

 *

If you could recommend one priority for Greenville Fire/Rescue, what would it be?

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